Privacy Policy

This Privacy Policy explains how PriceBetter.AI ("we", "us", or "our") collects, uses, and discloses your information when you use our service.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal information (such as name, email address, business details)
• Usage data (how you use our Service)
• Device information (such as IP address, browser type, operating system)
• Business data you input into the Service (such as pricing models, customer information, job details)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative messages, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience with the Service
• Develop new features and functionality

3. Your Business Data

Your business data, including pricing models, customer information, and job details, is yours. We do not use this data to train AI models for other users or businesses. Your pricing and business data remains private and is only used to provide and improve your experience with the Service.

4. Data Security

We implement appropriate security measures to protect your personal information and business data from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our Service may integrate with third-party services, such as Xero. These third parties may collect information about you when you interact with their services. We encourage you to review the privacy policies of these third parties.

6. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete this information.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at Stephen@virtualinnovation.co.nz.

Last updated: April 10, 2023